+ How far in advance do you usually book?
We usually book 8 to 12 months out, but sometimes it is over a year in advance.
+ How long have you been doing photography?
Over 12 years, Ivan and Ana are both primary photographers.
+ How many weddings have you photographed?
We have shot countless weddings together, well over 100.
+ How would you describe your style?
A combination of creative, journalistic and traditional -we prefer not to focus on any one style.
+ Do you take photos based on a list?
We prefer to photograph the event as it unfolds, but a short list is good for organizing the family photos.
+ What makes your work different from other photographers?
Our top quality service, gorgeous images, fast turnaround and professionalism during every shoot.
+ Are all the images photographed by you and your wife?
Yes, we actually took all of the photos featured on our site with our own cameras.
+ Has your work been updated recently?
We always strive to update our portfolio quite often, a complete gallery can be provided upon request.
+ Do you bring back up equipment?
Yes, since we are two photographers, that means we are each other's backup, plus we carry extra equipment at all times.
+ Do you use mainly digital, or film or both?
100% digital, we prefer to keep it "green".
+ Do you offer black & white?
Everything is photographed in color and any images can be converted to B&W later.
+ Can I give you a list of shots I want captured?
Yes, but please keep it as short as possible to not take away from our creativity nor turn your wedding into a family session.
+ Do you offer references?
We are strongly committed to keeping our client's information private, however some references may be available upon request.
+ Are you the photographers who will capture my wedding?
Yes, Ana and Ivan are the primary photographers.
+ Who will be taking my engagement and bridal portraits?
Ivan is the lead photographer in charge all the portrait sessions.
+ What type of sessions do you offer?
Engagement, Bridal, Boudoir, and Newlywed.
+ What is your backup plan in case of an emergency?
We would call our photographer friends to help us in case this should ever happen.
+ Do you photograph other events on the same day?
No, we reserve your wedding day and turn other business away, this is why the retainer is non-refundable.
+ What do you usually wear during the wedding?
We try to blend with your guests, mostly black or grey dress shirts and pants.
+ Is it okay with you if my guests take photos at the event?
We understand that everyone wants to take photos, specially during the ceremony. If someone keeps interrupting, we will let you know.
+ Do you plan to visit the venue prior to view the lighting conditions?
We prefer to arrive early to the venue and do a walkaround. Any visits to the venue prior to the wedding day will have a travel fee added to your photography package. Our 10 plus years of experience allows us to be very efficient in any venue setting.
+ What time will you begin and end photography?
We will arrive at the scheduled start time and end photography as indicated in the agreement.
+ Are you able to stay longer if possible?
Yes, we can stay at over time rate which is double our standard hourly fee.
+ How many images do you provide?
We average approximately 75 photos per hour, give or take some depending on how many activities are at each wedding.
+ How long is the turnaround time to get the images?
The turnaround time is usually up to 6 weeks since every image is edited individually to make sure it looks fabulous.
+ Are the photos edited?
Yes, all of your photos will be edited for correct color balance and brightness (exposure). Prints and albums also get special touch ups as needed.
+ What kind of albums do you offer?
Our albums are custom made with silk or leather cover options with either matte, semi-gloss or glossy paper finish.
+ What about albums for parents?
Exact duplicate (replica) wedding albums are available at discount from the regular price. A main album must be purchased before a parent album with a discount can be applied.
+ Are the albums and prints archival and acid-free?
Yes all our albums and prints are printed and mounted on archival and acid-free materials, made to last a lifetime.
+ How long does it take to get the album after the wedding?
After the image changes are approved, the touch ups have been finished, and the album is submitted to the lab, it will take 4 to 6 weeks to receive your hand-made album. Possibly longer during holidays. Rush production and expedited shipping is available for a 50% surcharge.
+ What is the return policy on printed products?
Due to the custom nature of prints and albums, we are not able to cancel an order once it has been submitted or accent a return for any reason. You will be provided with a option to revise your order and make sure everything is correct before sending it to the lab.
+ Is there a retainer or deposit to reserve our wedding date?
We usually require a 25 to 50% non-refundable retainer (can be split into payments) and a signed agreement to reserve the date. This amount will go towards your remaining photography balance.
+ What kind of payments do you accept?
All major credit cards (Visa, Master card, Discover, American Express) as well as checks and cash.
+ Do you require full payment before the wedding?
Unlike other vendors, we never require the full amount up front. We want to make it easy for you, that is why we split the total amount into several equal payments. We are very flexible and can work out a plan for monthly payments that will meet your budget.
+ Do you charge sales tax?
The State of Texas require us to collect 8.25% sales tax on everything we sell, please make sure to add this amount to your photography budget.
+ Do you have liability insurance?
Insurance can be made available when requested by the venue, just let us know in advance.
+ Are you members of any photography organization?
We are current members of Professional Photographers of America, also know as PPA.
+ What is your cancellation policy?
The retainer is non-refundable and any other amount paid will be prorated based on the services and products that have been provided.
+ Do you travel outside of Houston for engagement photos?
Yes! Our rates are as follows: Austin $300, San Antonio $350, Dallas $400. Please inquire about travel to other locations, these prices are subject to change without notice.
+ Do you travel outside of Texas for a wedding?
We are available for travel anywhere within the continental U.S. for your destination wedding. Just pay for he cost of airfare, taxi, hotel, meals and incidentals. We prefer to arrive two days before your wedding to avoid any delays and also photograph the rehearsal dinner. We are currently not accepting travel outside the U.S.A.
+ What is the next step to book?
First email us to check for availability. We will send you a proposal and wedding agreement with all the terms of which you can view and sign online. Then you can make your first payment (retainer) to finish the booking process and reserve your date.
Can you pencil in our date for now?
Unfortunately we cannot hold a wedding date without a signed agreement and retainer, thank you for understanding.